Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
overwhelming service
enthusiastic staff
8.2/10
Great
Rooms
7.8
Location
9.8
Service
8.8
Dining
7.3
Guest reviews
8.2/10
based on 13 reviews
9.0
9.0/10 based on 487 reviews
Michael
United States,
May
2024
9.0/10
My stay at Hotel Kachoan was absolutely delightful. The service was excellent, and the dinner was very nice. The room was spotless, offering a beautiful view of the city. However, the enthusiastic staff, though very friendly, might have been a touch overwhelming at times.
Rooms
9.0
The room I stayed in at Hotel Kachoan was very clean and offered a nice view of the city. It was spotless.
Service
8.0
The staff at Hotel Kachoan were very friendly and helpful. They were enthusiastic in showing us to our room and serving dinner, although at times this enthusiasm felt a bit overwhelming.
Location
10.0
The location of Hotel Kachoan was wonderful with a lovely view, making it an excellent choice for those seeking a relaxing stay.
Dining
9.0
The dining experience at Hotel Kachoan was amazing, with outstanding food that was largely Japanese in orientation. The homemade cakes were a highlight.
Facilities
The facilities at Hotel Kachoan were top-notch, enhancing the overall experience of the stay.
clean
overwhelming service
Peter
United States,
April
2024
8.4/10
The hotel is ideally located near the old street and morning market, making it very convenient for exploring Takayama. The rooms are spacious, although too bright at times. The dining options are good, but limited in some aspects. The location is top-notch for accessing the historic streets and nearby attractions.
Rooms
7.0
The rooms are spacious, with a drawback of being too bright due to sunlight.
Service
9.0
The service is polite and helpful, especially from Kariya, dedicated to meeting our needs. An English-speaking waiter added convenience later.
Location
10.0
The hotel is ideally situated near the old town, morning market, and key attractions, perfect for exploring the area.
Dining
8.0
The dining experience is positive overall, though some options are limited.
Facilities
8.0
The onsen, although smaller than expected, is still a good facility. The hotel provides a good set of amenities.
Great Location
Bright Rooms
William
United States,
December
2023
7.6/10
Staying at this Ryokan was a mixed experience. The rooms were clean and beautiful with traditional tatami floors and decorations, but they were on the smaller side and close to a smelly kitchen. The service was exceptional, making our traditional Japanese Ryokan stay truly memorable. The location was excellent, right in the heart of the charming town with easy access to Hida beef restaurants and the picturesque Miyagawa river. The dining options were a bit limited for my taste, and the quality was not on par. Overall, it was a stay with both highs and lows.
Rooms
7.0
The rooms were clean and beautifully decorated, but on the small side and close to a smelly kitchen.
Service
9.0
The service was exceptional, making our traditional Ryokan experience truly memorable.
Location
9.0
The location was fantastic, right in the heart of the town with easy access to Hida beef restaurants and the Miyagawa river.
Dining
5.0
The dining options were a bit limited for my taste and lacked quality.
Facilities
The facilities were standard.
Jamie
United Kingdom,
June
2023
8.4/10
The hotel offers a great view of the red bridge and is conveniently located in the historical town area. The rooms, although a bit small and with a noticeable smell of green mats, provide a cozy stay. The service is exceptional, with staff going out of their way to assist guests. The dining experience, mainly Japanese-oriented, is satisfying but could see minor improvements. The location is brilliant, being right near the bridge into the old town, perfect for exploring the area.
Rooms
8.0
The rooms, despite being a bit small compared to other onsen hotels, offer a great view of the red bridge and are clean and comfortable.
Service
9.0
The staff is very helpful and attentive, even offering shuttle services to and from Takayama station.
Location
10.0
The hotel's location is excellent, right near the bridge into the old town, making it a perfect base for exploring the historical area.
Dining
7.0
The dining experience, largely Japanese-oriented, is good overall, but some improvements in variety could enhance the experience.
Facilities
8.0
The hotel features nice facilities and amenities for a comfortable stay.